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Phishing Alert: Protect Your Information

  • Jul 14, 2025
  • by MJC Student Financial Services
male holding a mobile phone with red neon envelope with caution exclamation above it

Rise in Phishing and Spam Emails -- Protect Your Information

Recently there has been a significant increase in spam and phishing emails targeting both students and staff. These messages often falsely claim to offer financial aid or rewards but are intended to steal your personal and financial information. One common characteristic of these phishing attempts is that they frequently come from @gmail.com or other non-official domains. Phishing emails are designed to deceive recipients into providing personal information by falsely promising financial aid refunds or disbursements.

Important Reminder
  • The sender on ALL official communication from and will come from an @yosemite.edu email address.
  • BankMobile will never contact you via email, text, or phone to request sensitive information such as passwords, PINs, debit card numbers, or other personal details. For more information, visit the official BankMobile website.

 

What You Need to Know

MJC will never request personal or financial information through unexpected emails, attachments, or external links. All legitimate communications regarding financial aid will come from an official @mjc.edu
email address or be accessible via your student portal. Please note that all official communication from the YCCD district and 海棠直播 will come from a @yosemite.edu or @mjc.edu email address.

BankMobile will never contact you to request sensitive information such as passwords, PINS, debit card numbers, or other personal details via email, test, or phone. 

 

How to Spot Phishing Emails

Be cautious with unexpected messages

  • Avoid clicking links or downloading attachments from unknown senders.

Verify the sender鈥檚 email address

  • Watch for misspellings or addresses that closely mimic legitimate ones.

Look out for generic greetings

  • Messages using terms like 鈥淒ear Customer鈥 are often phishing attempts.

Don鈥檛 be alarmed by urgent language

  • Scammers use urgency to pressure you into acting quickly.

Hover before clicking

  • Check that links lead to legitimate websites.

Watch for poor grammar and spelling

  • These are common in fraudulent emails.

Report suspicious emails

  • Use the 鈥淧hish Alert鈥 button in your email to notify the IT department.

Subject lines meant to grab attention, such as:

  • 鈥淏ankMobile Refund鈥
  • 鈥2025 Summer Allocation Pending鈥
  • 鈥2025 Summer Disbursement Pending鈥
  • Emails sent from non-MJC email addresses
  • Little or no content in the body of the message
  • Suspicious attachments or links prompting you to submit personal information
What You Should Do

Do not

  • Click on links or download attachments in suspicious messages

Do not

  • Respond to emails asking for personal, banking, or login information

Report

  • Suspicious emails immediately by using the 鈥淧hish Alert Report鈥 tool
    on the toolbar in your MJC student email

 

If You Think You've Fallen for a Phishing Email

Immediately change your passwords

  • Start with your MJC email, BankMobile account, and any banking or personal accounts.

Contact BankMobile

  • If your is affected, call 1-855-398-7260 right away to report the issue.

Monitor your bank accounts

  • Watch closely for unauthorized activity and report suspicious transactions to your bank.

Staying alert helps keep your personal information 鈥 and our campus 鈥 safe. If you're ever unsure about an email, always verify before taking action. Thank you for your continued vigilance and cooperation. If you have any questions, please reach out to the Office by phone at 209-575-7700 or by email.

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